Frequently Asked Questions

    Simple 3 processes:

  1. Account Setup and App configuration:
    • Sign Up with fewer details
    • Select your plan
    • Wait for an approval email
    • Sign in then select the theme, functions required and upload your logo
    • Note the Association ID
    • Create Members and get the pin for Members only area (if support is taken our support team will help you to migrate member profiles)
    • Inbox /Circular can be accessed only from Member Only area
    • Post news, events, contents through Admin Dashboard
  2. Test the Mobile App functions
    • Download the app from playstore or appstore typing APP4YMCA
    • Enter Association ID
    • Check the postings and contents
  3. Send your Association ID to all Association Members and inform them to download from Playstore or Appstore based on their mobile platform(Android/iOS)

There is no contract required. You can stop using the app at any point of time you wish.

The App for your Association will be deployed on the same day you register, it is Cloud based mobile application.

Yes, it can be configured in any other language other than English as per the customer’s wish.

No, App4YMCA comes with a very user friendly content management system and requires very little technical skills. We will provide basic training for your organization at no extra cost after the app has been approved and also a user manual will also be provided for easy reference. There is a full implementation support option available with an additional one time nominal rate, it varies to plan, please refer plan for more details.

You'll need to provide a high resolution version of your logo [supported formats: jpeg,jpg,png,gif and minimum size: width : 250 pixel, height: 150 pixel], and a banner of your Association logo [supported formats: jpeg,jpg,png,gif and minimum size: width : 425 pixel, height: 272 pixel] for your app's "loading" screen. We'll use those to put together your trial app.